--- title: Eveve TMS - How To Activate Or BLOCK - Automated Post Dining Emails i.e. TripAdvisor description: When you 'SEAT' a guest in your booking system either on the 'table plan' or on the 'grid' view - this tells the booking system the customer 'Arrived'. 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[Marketing Your Restaurants](https://support.eveve.co.nz/knowledge/marketing-your-restaurants?hsLang=en) # Eveve TMS - How To Activate Or BLOCK - Automated Post Dining Emails i.e. TripAdvisor **1)  How to 'Activate' the automatic sending of 'Post Dining Emails'**    - When you **'SEAT'** a guest in your booking system either on the **'table plan**' or on the '**grid**' view - this tells the booking system the customer **'Arrived'**. - The system will only send post dining emails to guests it knows 100% arrived - It will then send the 'Post Dining Email' around 2 am after the restaurant closes. - You must 'SEAT' the table in the booking system for it to know to send the post dining email to review the restaurant   ***Table Plan View & How to SEAT***  (1) Click SEATED  (2) Click the Name of Booking (3) The table will turn yellow, same colour as the seated tab                                                                                                   ![](https://tw-desk-files.teamwork.com/i/206492/attachment-inline/97625.20190703004542352.97625.20190703004542352qfrBg.png)   ***Grid View  & How to Seat*** (1) Right-click on 'Booking'  (2) Click Set Status  (3) Select SEATED   ![](https://tw-desk-files.teamwork.com/i/206492/attachment-inline/97625.20190703005710365.97625.20190703005710365NS7A1.png)     **2)  How to BLOCK your restaurant's automated Post Dining Email from being sent i.e. TripAdvisor** This service enables the owner/manager to better manage social media reviews on the worlds largest review platform. Encouraging and delivering more reviews with better ratings; **Example** - If for any reason you observe a table might not have had the ideal experience, or they complained. You can then 'BLOCK' the post dining email being sent to that specific table(s).   - This **'Block'** functionality is for restaurants sending automated post dining emails that request reviews and ratings; **TripAdvisor;** - It's only possible to send a post dining email when the diner has been **'SEATED'** in the booking system 1. **To BLOCK** - Use the **Grid View** 2. Right-click on the **Booking** 3. Change Status to ***'*Unconfirmed'** 4. This will **BLOCK** the email being sent. 5. **When Should I Do This?** - Post-service, You have until 1.30 am to **BLOCK** any emails being sent. 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